1. Free products
Products offered completely free of charge do not generate a purchase charge requiring a refund. Availability, ads and optional paid features may differ by product.
2. App-store payments
For purchases made through Google Play or Apple App Store, request a refund through that platform's published purchase support procedure. Store eligibility, time limits, and decisions are governed by the platform's rules and applicable law.
3. Direct purchases
For any future direct sale, the applicable checkout page or purchase agreement will describe the price, refund eligibility, service commencement, cancellation process and support channel. This general page does not promise a universal refund window or lifetime license for products that have not advertised one.
4. Subscriptions and cancellations
If a product offers recurring subscriptions, the purchase flow should disclose renewal frequency and price. Cancel using the same platform or product billing portal that manages the subscription. Canceling normally prevents a future renewal; treatment of the current paid period follows the displayed purchase terms and applicable law.
5. Consumer rights
Nothing here limits mandatory refund, chargeback, cancellation or other consumer rights under applicable law. For a purchase issue, include the product name, transaction reference and date when contacting the official support channel; never send your full payment card number or password.
Questions? Contact the publisher through the relevant product's official store listing or azhardev.in.